Terms of service
Welcome to ellawander.com (the “Website”), operated by Petra Petter Ritthaler-Schelenz (“we,” “us,” or “our”).
By accessing, browsing, or making a purchase through this Website, you agree to comply with these Terms of Service. If you do not agree with any part of these terms, please discontinue use of the Website.
1. Eligibility and Acceptable Use
By using this Website, you confirm that you are legally capable of entering into binding agreements under the laws applicable in your country.
You agree to use the Website only for lawful purposes and in a way that does not infringe upon the rights of others or interfere with their use of the Website.
Prohibited actions include:
- Unauthorized access to systems or data
- Interfering with website functionality
- Uploading malicious software
- Collecting data without consent
2. Website Changes and Availability
We reserve the right to modify, update, suspend, or remove any part of the Website at any time, including content, pricing, and product listings.
While we strive for continuous availability, we cannot guarantee that the Website will always function without interruptions or technical issues.
3. Product Information
All product descriptions, images, and specifications are provided for informational purposes.
Variations in color, appearance, or minor details may occur due to display settings or product updates. Customers are responsible for reviewing product details before placing an order.
4. Orders and Acceptance
Placing an order constitutes an offer to purchase. We reserve the right to accept, reject, or cancel orders at our discretion.
Orders may be canceled due to:
- Pricing or listing errors
- Product unavailability
- Suspicion of fraudulent activity
- Violation of these Terms
If an order is canceled after payment has been processed, a refund will be issued using the original payment method.
5. Pricing and Payment
All prices displayed on the Website are subject to change without prior notice.
By completing a purchase, you authorize us and our payment providers to securely process your payment. Transactions may be delayed or declined if flagged for security reasons.
6. Shipping and Delivery
Information regarding shipping options, costs, and estimated delivery times is available in our Shipping Policy.
Delivery timelines are estimates and may be affected by external factors such as courier delays, holidays, or logistical issues.
7. External Links
The Website may contain links to third-party websites for convenience.
We do not control or endorse these websites and are not responsible for their content, security, or privacy practices.
8. User-Generated Content
If you submit reviews, comments, or other content, you grant Ellawander / Petra Petter Ritthaler-Schelenz a non-exclusive, worldwide, royalty-free license to use and display such content for business purposes.
You confirm that your content does not violate any laws or third-party rights.
9. Privacy and Data Protection
Personal data is processed in accordance with our Privacy Policy and applicable laws, including the General Data Protection Regulation (GDPR).
By using this Website, you agree to the collection and processing of your data as described in our Privacy Policy.
10. Intellectual Property
All content on this Website—including text, images, graphics, logos, and design—is protected by intellectual property laws and belongs to Ellawander / Petra Petter Ritthaler-Schelenz, unless otherwise stated.
Unauthorized use or reproduction is strictly prohibited.
11. Disclaimer
The Website and its content are provided on an “as is” and “as available” basis.
We do not guarantee the accuracy, completeness, or reliability of the information provided. All warranties are disclaimed to the extent permitted by law.
12. Limitation of Liability
To the maximum extent permitted by law, Petra Petter Ritthaler-Schelenz (Ellawander) shall not be liable for indirect, incidental, or consequential damages resulting from the use of the Website or products purchased.
Where liability cannot be excluded, it will be limited to the amount paid for the relevant order.
13. Indemnification
You agree to indemnify and hold harmless Ellawander / Petra Petter Ritthaler-Schelenz from any claims, damages, or expenses resulting from your misuse of the Website or violation of these Terms.
14. Governing Law and Jurisdiction
These Terms are governed by the laws of Germany.
Any disputes arising in connection with the Website shall fall under the jurisdiction of the competent courts in Germany.
15. Contact Information
Owner / Responsible Person: Petra Petter Ritthaler-Schelenz
Business Address: Westenfelder Straße 72, 44866 Bochum-Wattenscheid, Germany
Email: info@ellawander.com
Phone: +34632755839