Shipping policy
At Ellawander, we are dedicated to ensuring your order is delivered in a smooth, secure, and reliable manner—from the moment your purchase is confirmed to its arrival at your address.
Order Processing
Once your order has been successfully placed and payment is confirmed, we begin preparing your items for shipment. Orders are typically processed within 1–2 business days.
After your package has been dispatched, you will receive an email with tracking details so you can monitor your delivery in real time.
Shipping Coverage
At present, Ellawander delivers within Germany only.
We work with trusted courier services to ensure your order is transported safely and arrives on time.
Estimated Delivery Time (Germany)
2–5 business days after dispatch
Please note that delivery times are estimates and may vary depending on location, courier operations, weekends, public holidays, or unexpected delays.
Shipping Fees
Shipping costs are calculated automatically during checkout based on your delivery address and order details (such as size or weight).
The final shipping fee will always be displayed before you complete your purchase. From time to time, special offers such as discounted or free shipping may be available.
Order Tracking
Once your order has been shipped, a tracking link will be sent to your email. This allows you to follow your package and stay updated on its delivery status.
Accurate Shipping Information
Please ensure that all delivery details are entered correctly at checkout.
Incorrect or incomplete information may result in delays, failed delivery attempts, or additional charges for reshipping. Ellawander is not responsible for delivery issues caused by inaccurate information provided by the customer.
Need Help with Your Delivery?
If you have any questions regarding your shipment, feel free to contact us:
Email: info@ellawander.com
Phone: +34632755839
Thank you for choosing Ellawander. We appreciate your trust and are committed to delivering your order safely and efficiently. ✨