1. Shipping and Delivery
- We ship worldwide.
- Delivery times may vary depending on the destination and logistics provider.
- We are not responsible for delays caused by customs, weather, or external courier issues.
- Customers are responsible for being available to receive COD deliveries.
2. Cancellations and Returns
- Orders can be canceled before shipment. Once shipped, cancellation is not possible.
- Due to the nature of COD and international shipping, we do not accept returns unless the item is defective or damaged upon arrival.
- To request a return due to a defect, email [email protected] within 48 hours of delivery with photos and order details.
3. Product Descriptions and Availability
We strive to provide accurate descriptions and images of our products. However, slight variations in color or design may occur due to screen settings or manufacturing differences. Product availability is subject to change without notice.
4. Intellectual Property
All content on this website, including text, images, logos, graphics, and product names, is the property of Ella Wander and protected by international copyright and trademark laws. Unauthorized use is strictly prohibited.
5. Limitation of Liability
Ella Wander is not liable for any direct, indirect, incidental, or consequential damages arising from your use of our site, products, or inability to access services. All products are provided “as is” without warranties beyond those required by law.
6. Privacy
Please refer to our [Privacy Policy] for information on how we collect, use, and protect your personal data.
7. Changes to Terms
Ella Wander reserves the right to modify or update these Terms and Conditions at any time without prior notice. Continued use of the website after such changes constitutes your acceptance of the new terms.
8. Contact Us
For any questions, concerns, or requests, contact us at:
📧 [email protected]